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Contact us

We read everything. Corrections go first.

Email: info@thisping.com

That is our only channel: we don't take phone calls or post.

What to send us

  • A wrong spec. Send the product name and a link to the manufacturer's page or datasheet that shows the right figure. We correct the guide and change its Updated date.
  • A provider compatibility report. If a modem or router does or doesn't work on your internet provider, send the provider's own device list or support page and the date you checked it.
  • A product request. Tell us what you're trying to connect: your internet type and plan, your home's size and wiring, and the devices you use.
  • Brands and PR. Spec sheets, datasheets and official images are welcome. We don't sell placements, sponsored posts or rankings.

What we don't do

We don't offer one-to-one tech support, we don't sell internet plans, and we can't help with an order from a retailer: contact the retailer or the manufacturer for that.